If the Claim or Reject section is too large clear your settings before adjusting any of the settings!!! If you reject them all AND an item in the list is actually correct you will have to go in the Not Mine tab and claim it. If you try to force it in using e.g the PMID Symplecitc will not add it because the item is technically in the profile, just in the Not Mine tab.
Once the settings have been cleared OR the Pending tab items have been claimed or rejected there may be some missing scholarly activities. There are several fields in My Search Settings on the home page that the author or delegate can adjust* to enable Symplectic Elements to more accurately find these scholarly activities:
Make sure to Save all changes (located at the bottom of the page) and then click on Run my searches. Go back to the Home tab and see if any new publications are waiting to be claimed.
For more information see Symplectic Elements Troubleshooting-Guide for Search Settings (this includes how to find Online database IDs) in the box at the bottom of this column.
If you need more help please email Elements_SysAdmin and a team member will help you adjust these settings.
*It is not necessary to adjust all of these fields.
There are two ways to clear your pending publications list if the number is too high:
Now go to Search Settings and add at least Name Variants and Addresses as discussed in the second column.
Once you have made your adjustments you will need to do this:
Do you have multiple identifiers?
If you have multiple identifiers in ORCID, Scopus or ResearcherID (now called Publons) you can associate or merge them together by request. Some IDs also allow you to request corrections as well. Cleaning up these issues helps Symplectic Elements automatically claim your publications.
In the My Account section under the Menu tab settings can be adjusted to more accurately pinpoint publications.
Give Symplectic a few minutes to try and find the item
If you cannot find the item using this method go back and try the DOI or manually enter the item.
1. Check box next to SSRN (Social Science Research Network) if the author's discipline is in social sciences and/or humanities.